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Associate Clinical Specialist - CRHF (Hybrid)


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Job Details

Associate Clinical Specialist - CRHF (Hybrid)


Bangkok, Bangkok, Thailand

Requisition #:


Post Date:

Nov 08, 2017

**Main Purpose:**

To assist in achieving sales revenue and market share targets by assisting sales reps with customer service and support.

To ensure that the Companys agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.



Provide technical backup at follow-ups, clinics, Pre-discharge and implants as required.

Support sales reps with inventory control, Documentation, including the expedited delivery of stock to customers as needed.

Support sales reps account sales strategies through regular contact with key specialists and technical staff.

Support clinical study activities.

Gather market intelligence on customer and competitor activity and communicate to sales reps and sales manager.

Ensure the highest level of product knowledge is attained and maintained.

Ensure a thorough understanding of and adherence to any corporate or government compliance issue.

Ensure a safe working environment in accordance with the relevant Occupational Health and Safety legislation.

Manage CRDM Programmer including software update, replacement and place order if require.

Manage Patient information such as Patient card preparation, distribution, and traceability


Excellent communication and interpersonal skills. Excellent verbal communicator and presenter

Customer focused: Understands and delivers excellent customer service

Professional presentation / presence.

Enjoys interacting and participating in a team environment. Can work autonomously.

Self motivated and positive

Outgoing, confident and friendly

Can do attitude

Demonstrated understanding of the function and purpose of pacing products and operates as a technical support expert

Manages time effectively: Well organized, able to set and reset priorities

Willingness and ability to learn complex technical information

Technically clinically astute

Computer literacy including sound knowledge of the MS Office suite of software.


Bachelor degree in Nurses/Medical field/Science related is preferred

Experience in Clinical Specialist is advantage.


Willing to work after office hours/weekends.

Able to work and stand in operating room during surgery procedures.

Able to drive with license.

Able to travel overseas.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
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