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Senior Sustaining Engineer (Electrical)


Boulder, CO
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Job Details

Company Medtronic
Job Title Senior Sustaining Engineer (Electrical)
JobId 26934
Location: Boulder, CO, 80305, USA

Senior Sustaining Engineer (Electrical)


Boulder, Colorado, United States

Requisition #:


Post Date:

Oct 09, 2017


The sustaining engineer’s primary responsibility will be to support Patient Monitoring products currently on the market. The sustaining engineer will solve design, quality and component issues, provide technical support for field issues and process issues, and validate components, materials and applications while sustaining current product designs. The engineer is responsible for the medical device design history files, determining test requirements and coordinating verification and validation testing. In addition, the sustaining engineer will support design changes to ensure regulatory compliance to current and new international and national standards and regulations, perform complaint investigations, and perform root cause failure investigations.


1.Provides technical support for existing products by developing solutions for complex issues with relatively high organizational impact and with a high level of accountability and minimal supervisory oversight.

2.Maintains products throughout their lifecycle by updating designs and design documentation to the latest national and international standards.

3.Performs and validates design changes to PCBA, power supply, battery, display, and electro-mechanical systems due to component obsolescence.

4.Establishes a wireless core competency which includes both established and state-of-the-art wireless methodologies as well as an in-depth understanding of standards and use cases to support remote monitoring products.

5.Serves as a mentor and technical leader for less experienced engineers and technicians within the Sustaining Engineering group.

6.Maintains product performance and quality by leading or assisting with issues relating to CAPAs, customer complaints and manufacturing processes, such as:

• Non-conformance investigation and root cause analysis

• CAPA resolution

• Regulatory compliance

• Product Design Verification and Design Validation

• Design changes

• Test methods and tooling design

• Process enhancement and improvement

7.Updates and documents components, modules and assemblies for RoHS and REACH compliance.

8.Follows strict adherence to policies and procedures associated with an FDA controlled environment.

9.Works with clinician’s technical issues and communicates solutions at the appropriate level.

10.Integrates product performance activities with new product development to improve project delivery time and reduce post release production issues.


1.Prepares analysis reports for director(s), project leaders or other personnel.

2.Presents project status to management and teams, as required.

3.Develops and tracks work schedule and assignments.

4.Provides input to departmental planning and resource activities.

5.Other duties as assigned with or without accommodation.



BSEE with Electro/mechanical experience and product life cycles.


6+ years of experience working in a multifaceted environment with internal and external customers in a technical support role.

Sustaining engineering RoHS programs, product design and project management experience.

**Preferred Skills/Qualifications:**

·Demonstrated experience and a proven track record of success in product support evidenced by lowered support or warranty costs and by a failure rate reduction

·Experience with internal and outsourced sustaining development projects

·Proven ability to partner cross functional organizations to successfully drive the business (relationship building skills is key – influencing – working through people)

·Solid working knowledge of quality and regulatory requirements, plus experience dealing with regulatory agencies or outside professional groups (e.g. FDA, ISO, ANSI, HIMA)

·Must be a strong communicator, verbal and written, across all levels of the organization as well as cross functionally

·Must be an extensive multi-tasker, and problem solver with high energy levels and strong organizational abilities. Must be organized and attentive to details, and must have strategic and tactical thinking.

·Medical Device and clinical environment experience


Problem solving, priority setting, customer focus and driving for results

Must communicate effectively in English, both written and verbal


Partners closely with Global RD Sustaining Engineering leaders

Works on moderate to complex engineering tasks and provides weekly updates with their Supervisor.


Normal office conditions and engineering labs

Clinical Environment

International travel to Design Centers, Manufacturing plants and Contract manufacturing facilities


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.Let’s work together to address universal healthcare needs and improve patients’ lives.Help us shape the future.


The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http at :// at


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

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