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Technician II - Global Service Depot


Louisville, CO 80027
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Job Details

Technician II - Global Service Depot


Louisville, Colorado, United States

Requisition #:


Post Date:

Dec 01, 2020

**Careers that Change Lives**

Bring your talents to an industry leader in medical technology and healthcare solutions were a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career that changes lives.

This position has the responsibility and authority to apply technical expertise towards failure confirmation, refurbishment, and troubleshooting solutions of technical problems. This position will involve working with internal customers to service products to support external customers.

**A Day in the Life**

The Technician II is responsible for supporting the failure confirmation and refurbishmentof cutting-edge Navigation products used in the medical field. Specific tasks include:

+ Inspecting, troubleshooting, testing, diagnosing, and documenting components returned from the field.

+ Assisting in requirements gathering, estimating, and planning efforts for test equipment and refurbishment processes.

+ Performing refurbishment of Navigation products to support customer needs.

+ Interfacing with operations, technical services, and complaint handling groups.

+ Participating in on-going professional development and continuous improvement activities.

+ Following Medtronic product development standards and practices.

+ Willingness and ability to assume increased responsibility.

+ Occasional domestic and international travel may be required.

+ All activities must be performed in compliance with the Quality System.

+ Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.

+ All other duties as assigned.

Travel requirement:less than 25%

**Must Have: Minimum Requirements**

+ Minimum of 2 years of relevant experience and may require vocational or technical education or certification in addition to prior work experience

**Nice to Have**

+ Working knowledge of computers, network components, electromagnetic systems, optical systems, and/or electrical safety testing.

+ Experience in a medical service-provider or highly regulated environment

+ Understanding of HIPAA and GDPR

+ Experience with SAP and SalesForce

+ Experience dealing directly with servicing external customers and internal customers

+ Understanding of DMAIC problem solving methodologies

+ Interest in continuous improvement

+ Lean Six Sigma Yellow Belt certification

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
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